FAQ’s2018-11-13T14:24:42+00:00

FAQ’s

 

How do I return an item?2018-10-28T04:15:15+00:00

1. Repack the goods in the original packaging and place inside a box or wrapped in packing paper. Goods must be returned unworn.

2.Returns can be made by mail only as in store returns will not be accepted. You are responsible for any shipping fees for returned product(s). When mailing your return, please email modealise@gmail.com to obtain a return authorization number and make sure to include a copy of the original receipt.

3. Please note that returns must be made within 14 days of original purchase for cash and credit refunds. Store credit will be issued up to 30 days.

If you have any questions, please contact us at modealise@gmail.com.

How do I measure my foot size?2018-10-28T04:05:57+00:00

To measure your feet, stand on a level floor with the back of your heels against a straight edge or wall.

1. FOOT LENGTH

Measure your foot length by placing a ruler flat on the floor, straight alongside the inside of your foot, from your heel to your toes.

Place an object with a flat edge straight across your toes with the edge touching the tip of your longest toe. Take the measurement (in millimeters) from the ruler where the flat edge crosses. This is your foot length measurement.

What is the sizing guide for Women’s shoes?2018-11-25T16:11:33+00:00

Measurement Chart

The below measurements are meant as a general guide. Fitting may vary slightly per style.

What payment options are available?2018-10-28T03:55:15+00:00

You can use any of the payment types listed below to pay for your order.

• Visa
• MasterCard
• American Express
• Discover
*PayPal can also be utilized.